Customer Reviews & Testimonials

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Product Reviews

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(49 Ratings, 45 Reviews) Average Rating:
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Great service and quality on rushed order for Pens
Terry Heptinstall (Irvine, California) 1/24/2014 6:33 PM
We needed pens with a logo and website on them. We needed a certain type. Penimprint was able to get a proof back to us right away, and accurate on the first try. The pens were made and received in time for our show. Everyone has commented on the quality. Thank you for this great service. We will be ordering a 1000 more.
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Amazing service & product!
Tommy Garcia (Los Angeles, CA) 10/30/2013 11:31 AM
Blown away by the quality of the sharpies I ordered. Now I need to find something else to have them print. Highly recommend!
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Love these pens!!!
Kelly (Louisa, KY) 10/10/2013 6:59 AM
I have order these pens several times and will continue to reorder!!! Everywhere I take them they always want to remind me to bring more anytime!!! I have ordered in several different barrel colors and other colors and have never been disappointed !!! Also ordering is a breeze and receive fast !!! Thanks pen imprint !!!!
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Thank you
Jon (Los Angeles) 10/9/2013 1:20 AM
THanks again
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Prompt delivery of a quality product
Kelly (South Carolina) 10/8/2013 3:52 PM
I was very pleased with the prompt delivery of the personalized waiter's knives that I ordered. The quality is excellent. Thank you.
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Good Service, Excellent Pens
Peggy Olofson (Berkeley, CA) 10/8/2013 2:02 PM
We just placed our second order for personalized pens (BIC Digital Clic Stic Color Grip Pen) with our logo in multi color. The order process again went smoothly, and the pens are great looking, smooth writing, and long lasting. They are my staff's favorite pens for use in the office or the field (we collect scientific data in remote wildlife areas). These were a great find.
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very good product
Michelle M (El Paso Texas) 10/8/2013 1:30 PM
Very good product :D
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Quality Merchandise
Sgt. Daniel Massey (Appling, Ga. 30802) 8/20/2013 4:21 PM
I'm glad to know that the quality of my Ink Pens are very good and I'm very pleased with my order. I would definitely request using Pen Imprint.Com when ordering Ink Pens.
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Perfect!
Tammy (RI) 8/12/2013 12:14 PM
Another perfect product delivered in a timely manner!
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Fantastic!!!
Flash Conveyancing (Sydney, Australia) 8/11/2013 11:25 PM
I had the pleasure of using these guys in July 2013. I enquired about pens from several different companies from the US and Australia. Some companies never even got back to me.From the get go I was very impressed with their service. They responded to my enquiry very promptly. I decided to use them based on their initial contact and their very good prices - I could not get a cheaper price here in Australia. They gave me a mock up of the design in which I requested an amendment. This was done almost immediately. They then came back to me and recommended a new colour for my printing but if I wanted my original colour that was fine. They recommended the colour change due to the fact that my pens would be shipped from the US to Australia. I went with their recommendation. I then received my shipment within about 2 days of the estimated delivery date. They were delivered to my door and they were perfect. I was so pleased with my order. I would definitely recommend these guys. When I need to order again I would not hesitate for a second to contact Pen Imprint. They will have my next order for sure. Thank you for your great service - thank you so much! Renee
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The best place to order pens!
Skip L - Birmingham APA (Alabaster, AL) 8/8/2013 3:54 PM
We've purchased from PenImprint.com several times and have always been happy with their service and products. We always order Bic products to insure quality and PenImprint always delivers on time, if not ahead of time. The only problem that we have ever had was during our last order when only 1 out of the 3 boxes ordered was delivered. PenImprint.com had strapped all 3 boxes together and the straps had broken apart when UPS handled them. I contacted PenImprint and they got right on it and assured me if we didn't get the other 2 boxes quickly that they would redo them and ship them back out overnight. We did receive the other 2 boxes a couple of days after the first box was delivered. They even followed up afterwards to make sure we received the rest of our pens and that we were happy. Even though I feel PenImprint should have packaged these pens differently to avoid this problem, UPS probably caused the strapping to break which is why I gave PenImprint.com a full 5 stars. I will definitely order from them again.
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Simply terrific!
Bruce Kaase (Gatesville Tx) 8/7/2013 10:21 PM
I had pens made and the quality and cost was beyond my expectations! I will order only from penimprint from now on! Bruce Kaase Redhawk Holsters
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AWESOME GRAPHICS DEPARTMENT!
LYNETTE CHICATELLI (SAN ANTONIO, TX) 7/9/2013 12:32 PM
We ordered pens with a emblem logo. Our artwork was of very poor quality; image blurred and wording unreadable. It was an amazing transformation Penimprint's graphics department did in cleaning up the image! I highly recommend Penimprint for ease of ordering, excellent customer service, and an awesome graphics department!
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Positive Experience
Lois Vasquez (Ypsilanti, MI) 7/7/2013 9:14 PM
I had a positive experience and I love the product I ordered. I also got a very good price. I will use them again.
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Great quality
Rachel Caban (New York) 5/10/2013 10:04 PM
They have good quality products and was pleased with the work on our business logo. Their service is quick and reliable. Would recommend them to anyone.
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On time, as ordered
Joseph (Knowles) 5/10/2013 5:11 PM
Very pleased with my order of custom-printed pens. Product was on time and met my expectations. Definitely will consider PENIMPRINT.COM for my next order.
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Great Product- Great Service
diane morrison (katy, tx) 5/10/2013 1:02 PM
This was the best imprint product I have ordered for our company in the last 15 years. There was no set up fee, and the price was very comparable. Online ordereing was extremely easy, and our products were shipped within a week. Thank you very mcuh- Will be ordering from you guys next time.
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Super Product
Johnny (Eden, NC) 5/10/2013 12:15 PM
As a repeat customer, I am glad to say that your pens are of superb quality, both in writing and the imprinted logo. I plan to definitely continue to use your products.
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Great Service. Awesome Product.
Liza Grasz (Omaha) 3/20/2013 10:08 AM
I ordered and it was here in less than a week. The product was better than I expected. Thank You!
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Owner
Chris (Orange County, CA) 3/6/2013 4:33 PM
Customer service was exceptional. I made a rush order and it arrived right on time. Product was better than expected especially at the price. Would recommend and will use again.
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Imprint Pens
Deb Vickrey (Noblesville, IN) 2/24/2013 4:49 PM
What a wonderful find! Ordered pens to give to our guests at our Open House for my husband's induction into the Indiana Basketball Hall of Fame! Price was right and the quality above and beyond! Excellent service and finished product! I will be using PenImprint for my business -- that's how completely satisfied I am! THANK YOU PenImprint!
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Great pens with just minor flaws
Nolan Huerta (2332 Kingman Ave, Kingman, AZ 86401) 2/21/2013 4:42 PM
The pens themselves are great and the designs look awesome! Everyone is really enjoying how the pens turned out, but they have been rated 4 stars for a reason. On some of the Datamax pens we ordered there are small black marks on part of the logo and it appears to be random where this black mark shows up. It is not all of the pens and it is not a huge flaw, but it is there nonetheless. Other than that I was extremely satisfied with how smooth the entire process was. Ordering was simple, we got our art mock-up the next day, and the pens a little more than a week later. I dealt with Stewart Switzer and Harrison Ngo during the process and I want to say their level of professionalism and customer service is top notch. Thank you to everybody that helped in working on our pens and keep up the great work!
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Excellent Pen Imprint
Manohar James (Wilmore, KY) 2/21/2013 4:41 PM
I have ordered 75 metal pens with our "logo and text" to be printed on them. The artwork which I gave was so small that I thought the imprint wont't be clear. The art designer also warned me not to go with such a small imprint of the logo on pens that its details won't show up in actual print. But at my risk, I asked them to print. Lo and behold, when I got the pens, the imprint looks superb. Now I am not afraid to order more items from them.
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Library clerk
Yolanda (Cortez, Co.) 2/11/2013 4:34 PM
product rating is 5 stars, but mistakes in shipping reduced experience to 3 stars. After two weeks, product had not been shipped because order never got to warehouse. Then we were told the order would arrive Feb. 4. When it did not arrive then, we are told Feb. 6 and it did arrive then. You get points for the way Harrison handled it. CUSTOMER SERVICE RESPONSE: Yolanda, thank you for your review. We have spoken with our manufacturer with this issue and they have insured us that this will not happen again. Thank you for your business!
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Vail Mountain Rescue Group
Lee Bendel (Vail Colorado) 2/4/2013 10:08 AM
We bought bicycle water bottles to sell at our annual fund. PenIMPRINT did a great job helping with the imprinting of our logo. The project was completed quickly and the bottles were delivered in plenty of time.
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